Question 1

Can I see my design before the order is complete?

Accepted Answer

Yes, you will receive mockup drafts to choose between to ensure the design is achieved to your liking. You must communicate your opinions of the drafts within 48 hours (2 days).

Question 2

Do I need to send in a graduation cap?

Accepted Answer

No. Everything will be provided for you on the back of your topper to attach your cap topper to your graduation cap.

Question 3

Do I need to send in a graduation stole, baby items, banner, etc.?"

Accepted Answer

No. All items will be provided.

Question 4

What happens if I want to cancel an order?

Accepted Answer

You, the customer/client, have a grace period of 24 hours (1 day) to send in a request to make changes regarding your design before production begins. This grace period does not pertain to rush order items. This may include, but not limited to, change of design colors, change of design layout, etc. All requests must be sent to dazzleddesigns.19@gmail.com OR 843-481-0354.
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In the event you have changed your mind, cancellation requests must be made before production begins. All requests must be sent to dazzleddesigns.19@gmail.com or 843-481-0354.

Question 5

What happens if I want to change the color, wording, or overall design of my order?"

Accepted Answer

You, the customer/client, have a grace period of 48 hours (2 days) to send in a request to make changes regarding your design before it is started. This grace period does not pertain to rush order items (an order that is needed in less than 4 days from the requested date). This may include, but not limited to, change of design colors, change of business name, etc. All requests must be sent to dazzleddesigns.19@gmail.com.

FREQUENTLY ASKED QUESTIONS

Can I see my design before the order is complete?

Do I need to send in a graduation cap?

Do I need to send in a graduation stole, baby items, banner, etc.?"

What happens if I want to cancel an order?

What happens if I want to change the color, wording, or overall design of my order?"